Contact Helen Smith

 

 

 

Helen Smith, RN, BSPA, CCM has been with Cairnstone since 1997. Her background includes over thirty years of nursing experience and management roles, as well as development of a managed care program for the state’s largest insurer, a national utilization review and case management program, medical-legal file reviews and working with both indemnity and stop-loss products.

Her vast experience includes all levels of care and specialties. Helen obtained her nursing diploma from Boston City Hospital and recently received her Bachelor’s Degree in Business from St. Joseph’s College. She has been instrumental in the development, management and growth of our CairnCare Program as well as training of the case managers and claims analysts. As the Senior Case Manager her workday consists of daily communications with the case managers, claims analysts, underwriters and producers. She provides assistance, direction and education on management of catastrophic cases; education of outside case managers and underwriting reviews. Helen has focused on development of relationships with outside resources to further enhance the case management program as well as provision of quality care and service. She works on identifying preferred partners for the CairnCare program. “Working with Cairnstone Re provides me with the opportunity to be an advocate, utilization review specialist, case manager, provider liaison and educator.” states Helen. “The team atmosphere at Cairnstone Re offers me job fulfillment by functioning in several different capacities.”